Elev8 - Privacy Policy
Information Collected
We collect various types of information to deliver the best and safest service, including account details such as name, email address, phone number, as well as device and browser information used when accessing the elev8 platform.
Payment information involving MYR transactions is collected to ensure the security and transparency of financial processes. We also use cookies to enhance user experience and gather usage data that supports platform analysis and improvements.
Purpose of Information Use
The information collected is used to manage accounts, process payment transactions, provide customer support, and for security purposes. Additionally, data is used for product enhancement, targeted marketing, and to fulfill relevant legal obligations.
Cookies & Tracking
Elev8 uses cookie technology to save user preferences and facilitate platform access. We may also use tracking for analytics and marketing purposes, but this is done in strict compliance with privacy regulations and users always have the choice to control their cookie settings.
Data Storage & Security
User personal data is securely stored using industry standards like SSL encryption and the latest firewalls to prevent unauthorized access. We take proactive measures to ensure your information’s security and integrity at all times.
Sharing Information with Third Parties
Your personal information will never be sold or rented to third parties. We may share data with service providers who support platform operations such as payment processors and technical support, subject to confidentiality agreements and bound by data protection laws.
User Rights Regarding Data
Users have the right to request access, correction, or deletion of their personal data at any time by contacting our customer support. We are committed to fulfilling such requests in accordance with Malaysia’s data protection regulations.
Privacy Policy Updates
Elev8 reserves the right to update this privacy policy from time to time to comply with changes in laws or operations. Users are encouraged to review this page regularly. Continued use after amendments signifies your acceptance of the changes.
Data Security & Contact Us
We take data security seriously and strive to keep your information protected. For any questions or concerns about our privacy policy, please contact the elev8 Support Team. Our official email is [email protected] (text only).